ISPE-Endorsed Pool Plant Operator Training Providers

In recent years, recognising the need for specialist training in the commercial sector, the ISPE has “endorsed” a small number of companies who provide training in this area. Aimed at swimming pool operators working in hotels, schools, leisure clubs, holiday parks and other commercial facilities.

Just click on a name below for more information:

Leisure Safety Training Ltd

Leisure Safety Training Ltd is able to offer competitively priced ISPE-endorsed Pool Plant Operator, Spa and Hot Tub courses that can be delivered on-site or at selected training venues. These certificated courses can be delivered over one, two or three days depending on the level of training that is required.

Good training is essential, that’s why we offer training tailored to suit everyone involved. We believe that the best training does far more than just ‘tick the box’. It should get the essential information across, deliver the skills needed, and also inspire people to put what they’ve learned into practice when they’re at work.

The team at Leisure Safety Training Ltd are dedicated to delivering a service that surpasses our customer expectations. Everybody is committed to upholding uncompromising quality standards. Our team of trainers are trained in supporting the particular learning needs common to the industry, and all staff are very experienced and highly qualified, continuously updating and upgrading their skills.

Behind the delivery team there is a professional and experienced support team to ensure that customers receive the information, advice and guidance they seek and a level of service second to none.

All Leisure Safety Training Ltd pool plant courses are delivered to the standards published in Pool Water Treatment Advisory Group (PWTAG), Managing Health and Safety in Swimming Pools (HSG 179) and the latest PWTAG Code of Practice.

As well as delivering a range of ISPE pool plant training courses for the needs of the leisure industry, our portfolio of training courses now encompasses accredited courses from awarding bodies such as the Swimming Teachers Association, Qualsafe, Highfield Awarding Body, NEBOSH and the Institution of Occupational Safety & Health.

Our consultancy service is working with a number of organisations providing an independent view of their current operations, through safety audits and risk assessment reviews, providing best practice recommendations together with training needs assessment.

Our Principal Consultant is Colin Jenkinson (MISPE, CMIOSH, MIIRSM) so whether you’re an individual seeking training, an employer looking to arrange a training course for your team, or you require details about our consultancy services, please contact us for more information about how we can assist you.

Training: Consultancy:
Tel: 0115 8882706
Tel: 07740872227

Flowman Leisure Ltd

Flowman Leisure Ltd was set up in 1989 to meet the training needs of leisure facility operators, particularly swimming pools. The company provided certificated and custom-built training courses for leisure facility staff, from attendant level through to managers, and quickly built a large portfolio of satisfied clients from both the public and private sectors. During the nineties the company developed its consultancy services and gained a reputation for providing sound, professional advice and impartial reports, particularly in the field of swimming pool operation. In the ‘noughties’ the company continued to expand and developed an Engineering Department and a Sales Department in addition to their original Training arm. The Engineering department carries out pool plant installations, maintenance, servicing and repairs and the Sales side covers everything associated with swimming and spa pools and the complementary sauna and steam market. Flowman’s services mainly cover Scotland and the North of England. The partners, David Lowe and John Mannion, who have each been in the industry for over 45 years, are members of the Institute of Swimming Pool Engineers and are qualified by examination with the Institute of Sports and Recreation Management – (ISRM, now CIMSPA). They are also on the Education Board of the Pool and Spa Operators Qualifications (PASOQ). They continue to run Flowman with the same eye for detailed personal service that established their reputation and are supported by a staff team who are skilled in all aspects of facility management, operation and pool plant installation and repairs.

Over the years our training courses have helped thousands of people to realise their potential within the leisure industry. Our courses cover every aspect of pool water technology and pool plant operation and are held regularly throughout the year. The training is supported by Flowman’s wide and long engineering experience in carrying out installations, repairs and planned maintenance. Course places enjoy a very high demand and we urge interested parties to contact us direct to find out about availability.

We offer comprehensive 3-day PASOQ (Pool and Spa Operators Qualifications) Technician Certificate courses throughout the year. We also offer a 1-day PASOQ Foundation Certificate course, subject to demand. Additionally, we run the annual 1-day PASOQ Technician Certificate Revalidation update seminar and workshop. This Revalidation recognises other 3-day qualifications e.g. ISRM / CIMSPA, AIQ, STA etc., and certificate holders are placed on the PASOQ (UK) Pool Technician Register that is open to view on the PASOQ website. These PASOQ courses are endorsed by ISPE and generously supported by Lovibond Tintometer pool water testing. For further details about PASOQ visit

Flowman also provides the above certificated courses as an in-house package to many organisations. Additionally, we can customise staff training to be site-specific and suit the needs of a particular pool and plant room. All our training courses comply fully with:-

  • The Health and Safety Executive’s document, HSG179
  • The Pool Water Treatment Advisory Group (PWTAG) Code of Practice for Swimming Pool Water – 2016 (updated to reflect the requirements of Managing Health and Safety in Swimming Pools (HSG179) November 3, 2017) and
  • The PWTAG current manual, Swimming Pool Water : Treatment & Quality Standards for Pools and Spas.

The course tutors are the Flowman partners, David Lowe and John Mannion and William Durrand from Highlife Highland. Attendees on all Flowman training courses have unlimited access to a free Helpline for plant room or water quality management, following their training. Contact details : or telephone 07817 40 88 21

Geoff Stafford, MISPE, IBRM(dip)

GS POOL CONSULTANCY & TRAINING provides training in the field of water treatment and pool plant operation. The courses are geared towards the requirements of owners and managers responsible for pools in schools, clubs, hotels, fitness clubs and pools under the control of local authorities. The training is endorsed by the Institute of Swimming Pool Engineers. Students attending the courses are required to demonstrate their knowledge by examination on the skills necessary for a Pool Plant Operator. Certificates valid for 3 years are awarded to students who successfully complete the course. All students are given free access by phone or email to assist them with pool water problems.
The courses available include:

Introduction to correct pool and spa plant operation
Risk assessment in pools and spas
Operation of water features Legionella awareness

Pool Plant Operator Sources of water and effect on pool water quality
Pumps, strainers and pool circulation designs
Controlling pollution and dilution targets
Purpose of filtration and identifying problems
Disinfection and pH control
Pool water and balanced water testing
Corrective action for gross contamination
Laboratory bacteriological testing
PPE – Health and Safety Legislation
COSHH, Material safety data and file storage

One-Day Practical
Plant Training For inexperienced employees and consists of hands-on training at customer’s site. (Limited to a maximum of 3 students.)

Courses are delivered by Geoff Stafford, with 45 years’ experience of managing and operating pools, and give clear, up-to-date instruction on water quality management and water treatment problems. All courses are delivered on customers’ premises so owners and staff can benefit from awareness of their particular plant. Courses are designed to cover essential information and are supported with PowerPoint deliveries and discussion on the course subjects. Interaction between students and the course leader is encouraged to highlight the students’ level of knowledge. The course delivery is flexible to benefit students new to pool plant operation as well as experienced staff who want to ensure they are up-to-date with current developments.

Following all courses on customers’ premises, a site-specific Schedule Chart of Daily, Weekly. Monthly, Six -monthly and Annual essential maintenance is provided, along with a report highlighting any recommendations for plant improvement.

For costs and further details contact: Geoff Stafford 07985 745804 - Email:


Using our knowledge from both the operational and construction sides of the leisure industry, our ISPE-endorsed training courses are devised to meet the needs of you, the client. Therefore we conduct all the training on your own site so that your participants, up to a maximum of 12, learn about their own swimming pool/spa facilities. (Dates can normally be fitted in to suit.)

We run 2 x 1 day courses, Level 1 & Level 2; based upon the PWTAG (Pool Water Treatment Advisory Group) guidelines that all local EHO’s will look to see that you are running your facilities under.

Level 1 is aimed at participants who have never had any dealings with pool water before, and Level 2 is for those who are more experienced and have more familiarity with pool water and the operations of a swimming pool.

Level 1

  • Health & Safety
  • Pool types and how they work
  • Filtration
  • Disinfection chemicals and pH control
  • Breakpoint chlorination
  • Pool/Spa water testing

We will certificate all participants upon successful completion of the assessment which is taken on the day, for 14 months.

Level 2

  • The correct pool water testing techniques
  • The principles of pool water chemical dosing
  • The essential tests to ensure swimming pool water quality
  • Maintaining water balance in a swimming pool
  • Pool equipment
  • Contamination procedures
  • Legionella awareness
  • Preventing the formulation of undesirable smells or taste in the water

We will certificate all participants upon successful completion of the assessment which is taken on the day, for 36 months.

We also run a plant room engineers’ course, in which the 4 main staff are trained on their own plant room, and learn how to run their plant room and pool to the correct operational standards. This course lasts 1 day, and all of the staff would receive signed training records on completion of the training.

The prices of the courses are based on a daily rate, so the course costs are lower per participant if maximum numbers are achieved. The price for the Level 1 & 2 courses are £720 + VAT, expenses are dependent on travel distances. The price for the plant room engineers course is £600 + VAT, expenses are dependent on travel distances.

For further details contact:
Tel: 07367 658500/07484 122907